Privacy Policy

Effective Date: 01/04/2014

FulFlix.com (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and make purchases through our website, as well as your rights concerning your information.

1. Information We Collect

When you interact with FulFlix.com, we may collect the following information:

• Personal Information: Your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase or create an account.
• Order Information: Details of the products you purchase, payment method, and transaction history.
• Usage Data: Information about how you navigate and use our website, including IP address, browser type, device type, and browsing behavior through cookies and similar technologies.
• Communication Information: Details provided when you contact our customer support team or sign up for newsletters and marketing communications.

2. How We Use Your Information

We use the information we collect to provide you with a better shopping experience. Specific uses include:

• Order Processing: To fulfill orders, process payments, and arrange shipping.
• Customer Support: To assist with inquiries, returns, and any other customer service needs.
• Website Improvement: To analyze website traffic and user behavior, allowing us to enhance the functionality and user experience.
• Marketing and Promotions: To send you promotional emails, special offers, and updates, if you’ve opted in for marketing communications.
• Legal Compliance: To comply with any legal obligations and protect the safety and security of our website and customers.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with trusted third-party partners (e.g., payment processors, shipping carriers, and suppliers) to help us fulfill orders and run our business operations.
• Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of our website, users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Retention

We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, and resolve disputes. If you wish to delete your account or specific information, please contact us, and we will accommodate your request where applicable.

5. Your Rights

You have the right to:

• Access and Update: Review and update your personal information through your account or by contacting us.
• Opt-Out of Marketing: Unsubscribe from our promotional emails by using the “unsubscribe” link in any email or by contacting us directly.
• Data Deletion: Request the deletion of your personal information, subject to legal and operational retention needs.
• Cookies Control: Adjust your browser settings to refuse cookies or notify you when cookies are being used.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, improve website performance, and tailor our marketing efforts. You can manage your cookie preferences through your browser settings.

7. Security

We take the security of your personal information seriously and implement reasonable safeguards to protect it from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under this age. If we become aware that we have collected information from a child under 13, we will take immediate steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: contact@fulflix.com