1. B2C (Business-to-Consumer)
Definition: Involves transactions between businesses and individual consumers.
Examples:
- Retail Websites: Amazon, Flipkart, Walmart.
- Subscription Services: Netflix, Spotify.
Characteristics:
- Focus: Direct sales of goods or services to end-users.
- User Experience: Emphasizes a seamless, user-friendly shopping experience.
- Marketing: Often involves targeted advertising and promotions to attract consumers.
2. B2B (Business-to-Business)
Definition: Involves transactions between businesses.
Examples:
- Wholesale Suppliers: Alibaba, ThomasNet.
- Enterprise Software Providers: Salesforce, Oracle.
Characteristics:
- Focus: Selling products or services to other businesses, often in bulk.
- Complex Transactions: May involve negotiation, long sales cycles, and customized orders.
- Relationships: Emphasizes building and maintaining long-term business relationships.
3. C2C (Consumer-to-Consumer)
Definition: Involves transactions between individual consumers.
Examples:
- Online Marketplaces: eBay, Craigslist, OLX.
- Peer-to-Peer Platforms: Airbnb, Uber.
Characteristics:
- Focus: Individuals selling or trading goods and services directly with each other.
- Platform Role: Marketplaces provide the platform and tools for transactions, often including payment processing and dispute resolution.
4. C2B (Consumer-to-Business)
Definition: Involves transactions where individuals sell products or offer services to businesses.
Examples:
- Freelance Platforms: Upwork, Fiverr.
- Content Creation: Shutterstock (where photographers sell images to businesses).
Characteristics:
- Focus: Individuals providing goods, services, or content to businesses.
- Flexibility: Often involves flexible, short-term engagements or project-based work.